Corrections Policy | SnugGym

Corrections Policy | SnugGym

How SnugGym handles error reporting, correction timelines, visible correction notes, and our log of published corrections.

SnugGym Editorial Team Published

Corrections Policy

Our Commitment to Accuracy

SnugGym publishes research-backed analysis built on manufacturer specifications and aggregated user feedback. Despite our multi-source verification process, errors can occur. When they do, we correct them promptly and transparently.

This policy explains how to report errors, how we handle corrections, and what you can expect from the process.


How to Report an Error

If you find a factual error, outdated specification, broken link, or incorrect calculation on any SnugGym page, we want to know about it.

Reporting Channels

Method Address Response Time
Email (preferred) corrections@snuggym.com Within 48 hours
Contact page /trust-contact/ Within 48 hours

What to Include

An effective error report should include:

  1. The page URL where the error appears
  2. The specific error — quote the incorrect text if possible
  3. The correct information — with a source or reference if available
  4. Your contact email (optional) — for follow-up questions about the correction

Example of a Good Error Report

Page: https://snuggym.com/compact-strength-bowflex-selecttech-552-review/

Error: "The Bowflex SelectTech 552 has a 1-year warranty."

Correction: The warranty is 2 years parts, as listed on the Bowflex website (https://www.bowflex.com/selecttech-dumbbells/100131.html) and confirmed in the product manual I received with my purchase.

My email: reader@example.com


Correction Process

When we receive an error report, we follow this verified process:

Step 1: Acknowledgment (Within 48 Hours)

We confirm receipt of the report and provide an estimated timeline for investigation. If the report lacks sufficient detail, we request clarification.

Step 2: Verification (Within 1 Week)

Our editorial team checks the reported error against:

  • Primary sources — Manufacturer documentation, product manuals, official specifications
  • Secondary sources — Independent tests, certified measurements, retailer data sheets
  • Tertiary sources — Aggregated user feedback (used cautiously for verification)

If the primary source confirms the report, the error is verified. If sources conflict, we use the higher-tier source (Tier 1 over Tier 2, Tier 2 over Tier 3) and note the conflict.

Step 3: Correction (Within 48 Hours of Verification)

Verified errors are corrected in the published content. The correction includes:

  • The factual correction in the body of the article
  • A visible correction note at the top of the affected section (for significant corrections)
  • An update to the page's date_modified field

Step 4: Notification

We notify the reporter of the correction outcome (if contact information was provided). We do not add reporters to any mailing list.

Timeline Summary

Stage Timeline
Acknowledgment Within 48 hours
Verification Within 1 week
Correction Within 48 hours of verification
Total (typical) 1-2 weeks

Visible Correction Notes

When we make a significant correction to published content, we add a visible correction note at the top of the affected page or section:

Correction (2026-06-18): The original version of this page incorrectly stated the Bowflex SelectTech 552 warranty as 1 year. The correct warranty period is 2 years as confirmed by the manufacturer.

Corrections That Receive Visible Notes

  • Factual errors — Incorrect specifications, prices, dates, dimensions, weights
  • Calculation errors — Incorrect percentage comparisons, ratio calculations, score computations
  • Broken or incorrect links — Links pointing to wrong products or non-functional URLs
  • Significant omissions — Information that meaningfully changes product evaluation

Corrections Without Visible Notes

  • Typographical errors — Spelling, grammar, punctuation
  • Formatting changes — Layout adjustments, style consistency
  • Minor wording clarifications — Changes that do not alter factual meaning
  • Broken external links replacement — Updating a link to the same content at a new URL

Update vs. Correction

We distinguish between corrections (fixing errors) and updates (refreshing content with new information):

Correction Update
Purpose Fix something that was factually wrong
Example Wrong weight capacity listed
Visible note Yes — correction note added
Trigger Reader report or internal review

Correction Log

Significant corrections made to SnugGym content are logged below. This log is updated as corrections are published.

Date Page Correction Reporter
No corrections logged yet.

This section is updated within 48 hours of each significant correction being published.


Error Prevention

We minimize errors through multiple quality control layers:

Two-Source Verification

All numerical specifications are verified against at least two independent sources before publication. If sources conflict, we cite the higher-tier source and note the discrepancy.

Evidence Registers

Every factual claim in our content is mapped to a documented source in our internal Evidence Register before publication. This creates an audit trail for every specification, price, and performance claim.

Calculation Checks

All derived metrics — percentages, ratios, fold ratios, cost-per-pound calculations — are independently recalculated by a second team member before publication.

Scheduled Reviews

Content is refreshed at defined intervals (60 days for roundups, 90 days for reviews, 120 days for guides) to catch outdated information before it becomes a significant error source.


Your Rights as a Reader

You have the right to:

  • Report errors without providing personal information
  • Receive acknowledgment of your report within 48 hours
  • Be informed of the correction outcome (if you provided contact information)
  • Have your report considered regardless of whether you are a product owner, manufacturer representative, or casual reader

We treat all error reports with equal seriousness, regardless of source.


Contact

For error reports: corrections@snuggym.com

For general questions about this policy: editorial@snuggym.com


Last updated: 2026-06-18